Products manufactured by Hannay Reels, Inc. (“Hannay”) are warrantied for 3 years from date of shipment when properly installed, maintained, and operated in accordance with Hannay instructions. In no event will Hannay have a warranty obligation for normal wear and tear, or for products that have, at Hannay’s determination, been subjected to accident, abuse, misapplication, improper installation or improper maintenance. Common examples of normal wear and tear would include paint finish, swivel joint seal wear, and switch or motor brush wear.
Hannay makes no warranties, express or implied, other than those included in this warranty statement, and we disclaim any implied warrant of merchantability or fitness for any particular purpose. Hannay will not be liable for any consequential, incidental, or indirect damages from any cause whatsoever.
Failure to use a flexible inlet connection on any live hose reel will void the swivel joint warranty. Failure to use a properly sized circuit breaker with any electric rewind motor will void the electric motor warranty. Failure to use a filter and lubricator on any air rewind motor will void the air motor warranty. Failure to follow all procedures outlined in the Safety Guidelines document will void the warranty.
Components not manufactured by Hannay will be subject to the original manufacturers’ warranties. Examples of such components include: Hose and cable, Motors, speed controls, and switches, Swivel Joints and seals, Slip ring and brush assemblies.
Equipment which proves to be defective upon our inspection will be replaced free of charge, including freight to the customer. Our responsibility ceases upon delivery to any common carrier and we do not, unless previously instructed, insure shipments beyond point of delivery to such carrier. No material will be accepted for return without a return goods authorization (RGA). This warranty extends to the replacement or repair of the reel or part (no labor).
Hannay reserves the right to modify or alter materials, dimensions, design, and construction when necessary to improve the performance of the reel and/or accessories, or to meet delivery requirements.